Refund Policy

Digital products

Because digital products are delivered instantly and can be downloaded immediately, refunds are handled case by case. If a file is faulty, missing, or materially not as described, contact us within 14 days of purchase and we'll fix the issue or issue a refund. We do not offer refunds for a change of mind once a digital file has been downloaded — see the Digital Download Policy for details.

Physical products

Physical products can be returned within 14 days of delivery for a full refund, provided the item is unused and in its original condition, in line with UK consumer law. See the Shipping & Returns Policy for the return process.

Subscriptions

Pro membership can be cancelled at any time; cancellation stops future billing but does not refund the current billing period. Access continues until the end of the period already paid for. If you were charged in error, contact us and we'll review it promptly.

How to request a refund

Email hello@7secondsuccess.com with your order number and the reason for the request. Approved refunds are issued to the original payment method through Stripe, typically within 5–10 business days.